Configuration · RAHMA PRMS Portal

Configuration

Request limits SMTP Auto-reject Archiving Banners Cleanup

Request & approval limits

Urgent approval limit (AED)Committee quorumVoting period (hours)LPO validity (days)Budget alert threshold (%)Auto-reject after N rejections

SLA targets (hours)

Patient Affairs verificationMedical CommitteeAdministrative Committee

SMTP / email delivery

SMTP hostPortUsernamePasswordEncryptionFrom name

Automated request filtering

Auto-reject repeated rejected requestsAuto-close requests with no activity for 60 daysAuto-escalate on SLA breachFilter duplicate requests from same patient

Data archiving

Archive closed requests afterArchive storageBackup scheduleRetention period (years)

Add banner

Title	Audience	Status
Ramadan donation drive	All	Live	Edit
System maintenance notice	Staff	Scheduled	Edit

Data cleanup & maintenance

Purge draft requests afterClear audit logs older than

Run cleanup now

Removes expired drafts and temporary files. This cannot be undone.